Do I need an account?
No. There is no account, no sign-in and nothing to subscribe to in order to browse records. Saved wells and recent searches live on your device.
Support
One person answers this mailbox. Plain email, usually within a few days.
It helps to include the app (iOS or Android), its version from Settings, and — if it is about one record — the well identifier. Please do not send anything confidential; this is an ordinary email inbox.
Common questions
Does it work without giving it my location?
Yes, apart from the Use my location
button itself. Search by well identifier,
municipality or coordinates, or just move the map. The app asks for location permission only
when you tap that button, and reads your location only while the app is open. It is used
once, to centre the map or run the nearby search you asked for, is never stored, and is never
linked to you.
Why is the marker not exactly where the well is?
Because the record rarely says exactly where the well is. Most Ontario well records were
never surveyed: about 0.3% of Ontario records have a location measured to within 10 m, and the rest are approximate or of unknown accuracy. The
app shows the accuracy the publisher stated, in the publisher's own wording, on every record.
Read a marker as somewhere near here
.
A well I know about is not on the map.
Three ordinary reasons. The record may have no coordinates — 51,300 Ontario records do not, and those never appear on the map, though they can still be found by identifier. The well may never have been reported to the province at all; reporting became mandatory relatively recently in the life of the dataset. Or a filter may be hiding it — clear your filters and look again.
Why does this well have no depth, or no yield?
Because the record does not report one. The app shows Not reported
rather than zero,
and leaves such records out of the statistic rather than counting them as zero. That is also
why every statistic states how many records it came from.
A record is wrong. Can you fix it?
Not in the record itself — and deliberately so. WellAtlas shows government records as published and does not edit them. Report the error to the publisher: for Ontario, through the Well Records catalogue page. Corrections arrive with the next dataset release. If instead the app is displaying something differently from the source, that is our bug; email us with the well identifier and we will fix it.
When will my province be added?
The data and sources page lists exactly what has been imported. Alberta and British Columbia are next. Nothing is listed as covered before its dataset is actually loaded.
How do I delete my data?
Delete the app. Saved wells, notes, recent searches and filter settings are stored only on your device, so removing the app removes them. There is no account to close and no copy of them on our side. See the privacy policy.
Can I use the well records in my own work?
Yes, but take them from the government, not from us. They are published under the Open Government Licence – Ontario, which grants you the same rights it grants us, directly. Our terms of use say so explicitly.
Can I rely on this for a well decision?
No. WellAtlas Canada is an independent information service. Well records originate from public government datasets and may be incomplete, inaccurate, outdated, or spatially approximate. Information in this application should not be used as the sole basis for drilling, engineering, regulatory, environmental, property-purchase, or drinking-water decisions. Verify important information with the original government source and an appropriate qualified professional.